Credit Card Payment FAQs
Can I pay my invoice with a credit card?
Yes. Credit card payments are only accepted online. HoganTaylor LLP does not accept credit card payments by mail, in person, over the phone, email, or via fax for invoice payments. Credit card payments are not processed by HoganTaylor LLP. A secure third-party payment service provider, Aiwyn (via Stripe), processes online credit card payments for invoices on behalf of HoganTaylor LLP.
What credit cards can I use to pay my invoice?
You may make invoice payments with Visa, MasterCard, Discover, and American Express credit cards.
Is there a fee for using a credit card to pay my invoice?
Card users are assessed a separate, non-refundable processing fee of 3.5% of the payment amount —at the time of each credit card payment for client invoices. The non-refundable processing fee is assessed and collected by our third-party processor, Aiwyn (via Stripe), not HoganTaylor LLP, and will be included with your total payment amount on your credit card statement. Debit cards are not accepted.
Why is a processing fee added for the credit card payments?
HoganTaylor LLP is dedicated to providing clients with as many options as possible in making payments on invoices. Unfortunately, the merchant fees associated with processing credit cards continues to rise and HoganTaylor LLP can no longer absorb these costs. Beginning in December 2022 these costs will become the responsibility of those using these credit card services. The processing fee charged by our third party processor, Aiwyn (via Stripe), covers the cost of processing credit card payments. HoganTaylor LLP does not receive any part of the processing fee.
Is the processing fee refundable?
The 3.5% processing fee is non-refundable, even if the payment to which it relates is canceled, refunded, credited or charged back. Any processing fee disputes must be taken directly to your credit card company.
How can I pay my invoice to avoid the processing fee?
- By Electronic Fund Transfer - Pay your invoice through the ACH payment option. Transfer funds directly from your bank with no additional fees.
- By Check – Can be mailed directly to: HoganTaylor LLP, PO Box 1481, Lowell AR 72745
Please contact us if you have any questions regarding credit card payments